Policies
Refund
Policy
Understand how refunds and cancellations work for your investments.
Eligibility
Refunds are available within the cooling-off period specified in your plan agreement. Once an investment has started generating returns, funds are subject to the withdrawal terms of your selected plan.
Process
To request a refund, contact our support team with your account details and the reason for your request. Approved refunds are processed to your original payment method within 5-10 business days.
Refund questions
Can I cancel an active investment?
Active investments can be cancelled according to your plan terms; accrued earnings are calculated up to the cancellation date.
How long do refunds take?
Approved refunds are typically processed within 5-10 business days depending on your payment method.
